Online reporting has gone up 19 per cent in the last year. But did you know you can also make an appointment in advance by contacting the Force Communications Room on 101 if you would like to speak to a Police Officer in person at any of our police stations?!
You can also report crime, road traffic collisions, anti social driving and other matters online or speak to a control room operator via our webchat facility, both at www.herts.police.uk (opens in a new window)
Alternatively, you can call 101 from your own phone or use the yellow phone outside Police stations. In an emergency, where a crime is in progress or there is a threat to life, always call 999.
There are also front counter services at Hatfield (Comet Way, AL10 9SJ) Stevenage (Lytton Way, SG1 1HF) and Watford (Shady Lane, WD17 1DD) where you can drop in without any appointment during opening hours (Mon to Thurs from 8am-11pm: Fri and Sat 8am – Midnight and Sun from 10am – 8pm).
Police and crime Commissioner David Lloyd said: ” I am pleased to see an increase in the numbers of people using these new internet based systems to contact the Police. It has become the norm for people in so many areas of life to communicate electronically, it is often easier, more convenient and quicker for them.
“I have also ensured that people who still want to contact Police by traditional means by phone or person are still able to do so. We have operational Police stations in every part of the county to serve their local area, where residents can see an officer by appointment”
From June 2018 to May 2019, Police received 527,782 calls into the Force Communications Room. (FCR) and, of these, 170,343 calls came via the 999 emergency number.
*101 for all non-emergency calls to Police costs 15p for the duration of the call from a mobile or land line. If you have a calling plan with free 01 numbers, you can use the 01707 354000 in Hertfordshire as an alternative to 101.
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